The fast, easy way to deposit your money no matter where life takes you.
Q Is there a cutoff time for submitting mobile deposits?
A Yes, the cut off time is 5:00 pm CST Monday - Friday. Anything submitted after 5:00 pm CST or on the weekend or a holiday will be processed the next business day.
Q Does the check need to be endorsed?
A Yes, all checks should be signed by all payees.
Q How many checks can I deposit using mobile deposits?
A You can deposit up to 10 checks daily with a limit of $10,000, but you can only deposit one check at a time.
Q When am I able to submit my deposits?
A You can make a deposit using Mobile Deposit anytime, anywhere - 24 hours a day, 7 days a week!
Q How do I access Mobile Deposit?
A You will access Mobile Deposit inside the Generations Bank Mobile Banking App. Sign in to your Mobile Banking App, click the + on the bottom menu, then choose Deposit.
Q How do I qualify for Mobile Deposit?
A You are qualified for Mobile Deposit if you have an eligible checking or savings account.
Q Will I receive any notification of my mobile deposit?
A You will receive an email from info@mygenerations.bank when your deposit has been received. When your deposit is processed, you will receive a second email notifying you on the status of your deposit. This email will indicate whether the deposit was approved or declined. If the deposit is declined a reason will be provided.
Q What types of checks can I deposit with Mobile Deposit?
A Most domestic checks can be processed through Mobile Deposit. We are unable to accept Foreign Items, Savings Bonds, or Third Party Checks through Mobile Deposit.
Q What are my deposit limits?
A Your deposit limits are set to $10,000 a day with up to 10 checks, or a three day consecutive total of $30,000 with 30 checks.
Q Do I destroy the check after I photographed the deposit?
A No, keep the check for 30 days. After 30 days, you may securely destroy the check.
Updated 10.01.2023